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Programme Content
Re-defining the Role – What am I Here For?
• Identifying the hot spots
• Evaluating what works
• Effectiveness v. Efficiency
• Taking control of the office
Board Performance
• Corporate Governance
Understanding Team Dynamics
• Making the team work for you
• Recognising your own limitations
• Psychometrics - RGBY tools
Managing Time
• Goal setting
• Tailoring the tasks to ensure success is achieved
• Procrastination and Time Bandits
• Limiting stress and unnecessary pressures
Advanced Communication
• Proposals, reports and presentations
• Networking
Ten Top Tips for PA Excellence
Style and Duration
This is an intensive one-day course and participants will be working in groups on tasks and will have the opportunity to network with colleagues. The course will start at 09.00 and finish promptly at 17.00. There will be a short lunch break during which a buffet lunch will be served. Any special dietary requirements should be notified in advance.
Presenter/s & Locations
Specialist speakers, including Gareth Osborne, APA Director General, will be managed by APA Course Administrator, Faye Crisp, to meet local availability.
APA only uses the highest quality, air conditioned and fully equipped training facilities. On occasions it may use partner facilities but these will meet its exacting standards.
Module 1 of the APA Diploma
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